Memphis VA Medical Center
Contact the Memphis VA Medical Center
Memphis VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.
Contacting a Patient
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
1030 Jefferson Avenue
Memphis, TN 38104
For the location of an inpatient or their phone number, dial the Medical Center at 523-8990 (or 1-800-636-8262), and press 0.
Your Memphis VA Medical Center Telephone Care Service provides direct access to Medical Support Staff, Triage/Advice Registered Nurses, and Pharmacists/Technicians to provide you with personalized attention to your healthcare needs.
Monday - Friday, 7:45 a.m. - 4:15 p.m.
- Within Memphis metro area: 577-7221
- Outside of the Memphis calling area:
Toll-free 1-800-636-8262 ext 7221 Or
1-800-636-8262 option 8
All Other Hours
Please contact the VA MidSouth Healthcare Network Advice Nurse Line located at the VA Medical Center in Lexington, Kentucky, at (877) 291-5311.
Returning Combat Veterans
If you are a veteran of Operation Iraqi Freedom or Enduring Freedom, please use one of our special contact methods outlined on the Returning Veterans page.
Former Prisoners of War
Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Donna Alcover, at (901) 523-8990 extension 6640. Visit the Memphis FPoW page.
Schedule an Appointment
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at 523-8990 (or 1-800-636-8262), then press 5, followed by 3.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office page.
Inquiry Routing and Information System
VA has established an Inquiry Routing and Information System (IRIS) which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Members of the news media should contact our Communications Office at 901-577-7224.
Business Partners & Contracting Opportunities
Learn more about contracting opportunities with the VA MidSouth Healthcare Network & the Memphis VA Medical Center.