Memphis VA Medical Center

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Contact the Memphis VA Medical Center

Memphis VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.

Contacting a Patient

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o VA Medical Center
1030 Jefferson Avenue
Memphis, TN 38104

For the location of an inpatient or their phone number, dial the Medical Center at 523-8990 (or 1-800-636-8262), and press 2.

Telephone Care

Your Memphis VA Medical Center Telephone Care Service provides direct access to Medical Support Staff, Triage/Advice Registered Nurses, and Pharmacists/Technicians to provide you with personalized attention to your healthcare needs.

Monday - Friday, 7:45 a.m. - 4:15 p.m.

  • Within Memphis metro area: 577-7221
  • Outside of the Memphis calling area:
    Toll-free 1-800-636-8262 ext 7221 Or
    1-800-636-8262 option 8

All Other Hours

Please contact the VA MidSouth Healthcare Network Advice Nurse Line located at the VA Medical Center in Lexington, Kentucky, at (877) 291-5311.

Returning Combat Veterans

If you are a veteran of Operation Iraqi Freedom or Enduring Freedom, please use one of our special contact methods outlined on the Returning Veterans page.

Former Prisoners of War

Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Donna Alcover, at (901) 523-8990 extension 6640. Visit the Memphis FPoW page.

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit the MyHealtheVet website.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

Compensation and Pension

To speak with someone in compensation and pension, call the Medical Center at 523-8990 (or 1-800-636-8262), then press 5, followed by 3.

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office page.

Inquiry Routing and Information System

VA has established an Inquiry Routing and Information System (IRIS) which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact our Communications Office at 901-577-7224.

Business Partners & Contracting Opportunities

Learn more about contracting opportunities with the VA MidSouth Healthcare Network & the Memphis VA Medical Center.

Contact

Telephone Care
Monday - Friday, 7:45 a.m. to 4:15 p.m.
800-636-8262 Ext. 7221

Advice Nurse Line
After hours
877-291-5311

Donna Alcover
Former POW Advocate
901-523-8990 Ext. 6640

Compensation and Pension
800-636-8262 Ext. Press 5, then 3

Communications Office
901-577-7224