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Memphis VA Medical Center

Pharmacy

 The VAMC Memphis pharmacy processes over 5,000 prescriptions daily. Many of these prescriptions are filled by the Central Mailout Pharmacy (CMOP). Prescriptions may be refilled by phone or the Internet.

Services Offered

Automated Refill Line

An automated refill line is available for all VAMC Memphis patients. Please call one of the following numbers:

  • 523-8990, option 5 (Memphis area)
  • 1-800-636-8262, option 5 (from outside the Memphis area)
    1. After you have dialed the number, wait for the automated attendant to answer.
    2. Enter your entire social security number, then press the # key. Wait for an answer.
    3. Press 2, then wait for an answer.
    4. Press 1, then wait for an answer.
    5. Enter the prescription number, then press the # key. Wait for an answer.
    6. To refill additional prescriptions, press 1 and repeat the process.

If you are using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due to insure prompt processing and delivery time.

Internet Refill

Prescriptions may also be filled online using VA's MyHealtheVet website. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile at the MyHealtheVet website.

Refills at VAMC Memphis Pharmacy

All veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at the main VAMC Memphis pharmacy window.

Drug Information

Please visit the MyHealtheVet website for information about any prescription you may be taking.

Hours

  • Outpatient Pharmacy
    Monday - Friday 8:30 a.m. - 5:00 p.m.
  • Spinal Cord Pharmacy
    Monday - Friday 8:30 a.m. - 5:00 p.m.
  • Inpatient Pharmacy (inpatient hospitalized veterans only)
    Open 24 hours a day, 7 days a week, 365 days a year.
  • Pharmacy Administration Office
    Monday - Friday 8:00 a.m. - 4:30 p.m.

All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.

Contact Info

Location

  • Memphis VA Medical Center

Contact Number(s)

  • 800-636-8262

Hours of Operation

  • M-F, 8:30 a.m. to 5:00 p.m.