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Memphis VA Medical Center



Local Patient Access Data

Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to

At VAMC Memphis, we have established a number of procedures to assist you in getting an appointment without a long delay. Our goals are simple:

  • you should be able to see your primary care provider within one to two business days
  • you should have faster access to speciality care

Recall Appointments

If you have received a postcard stating that you need to make an appointment, please call the Medical Center at 523-8990 (or 1-800-636-8262) and press 4.

Change or Cancel Your Appointment

For a listing of your current appointments, please visit MyHealtheVet, or call the Medical Center at 523-8990 (or 1-800-636-8262) and press 5.

If you need to cancel an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans for the original appointment date and time. Call 523-8990 (or 1-800-636-8262) and press 3, or visit the MyHealtheVet website to reschedule.

Make an Appointment

To make an appointment with a particular clinic or service, call the listed phone number or extension as shown below.

Primary Care - Memphis Medical Center
Copper Primary Care Clinic - All Clinics 2895
Jonesboro CBOC 870-972-0063
Mt. Pleasant CBOC 662-851-7939
North Memphis - All Clinics 901-261-4500
Savannah CBOC - Clinic 731-925-2300
South Memphis - All Clinics 901-271-4900

Self-Schedule Appointments

VA's Veteran Appointment Request app is available at select locations. The app makes it possible for Veterans to self-schedule primary care appointments and request assistance in booking both primary care and mental health appointments at the VA facilities where they receive care. In addition to scheduling appointments, Veterans can use the Veteran Appointment Request app to track appointment details and the status of requests, send messages about requested appointments, receive notifications and cancel appointments. Read more about the Veteran Appointment Request app.


Recall Appointments
800-636-8262 Ext. Press 4

Current Appointments
800-636-8262 Ext. Press 5

Cancel Appointment
800-636-8262 Ext. Press 3