Visitor Information - Memphis VA Medical Center
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Memphis VA Medical Center


Visitor Information

Restriction of Visitor Access to the Medical Center​

The primary focus of the Memphis Veterans Affairs (VA) Medical Center in response to the COVID-19 outbreak is the safety and protection of veterans and staff. As a result, visitors are no longer allowed access to the medical center.

Exceptions include one visitor per veteran:

-  who require assistance to get to and from an appointment;
-  who require support in inpatient palliative/hospice care or the Emergency Department;
-  who are having major procedures, surgery, or who require a driver post procedure.

Any other exceptions must be approved by the Chief of Staff.

Only visitors without symptoms will be permitted to enter the medical center as dictated by the current situation. No visitors under the age of 18 (including infants) will be permitted.

These restrictions apply to all Memphis VA Medical Center and Community Based Outpatient Clinic care locations.

Should veterans have any questions, please call Telephone Care at 901-577-7221 before visiting the facility. Your understanding and cooperation to help ensure the safety of our veterans and staff is appreciated.

Waiting Areas

For your convenience and safety, we have special waiting areas throughout the facility. Please do not gather in the hallways or at the nurses' stations. You may also want to review our Visiting Hours and Policies.

We have volunteers who work in the Intensive Care waiting areas at specific times. Please check in, and give the volunteer the patient's name. If you leave the waiting area at any time, please let the volunteer know, in case we need to contact you.


VAMC Memphis has a Police Service. Our officers provide 24-hour patrols of the facility and parking lots. For general police assistance, please dial 5595 from within the Medical Center. In case of an emergency, dial 2222. Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible.

Because the VA Medical Center is federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.


VAMC Memphis has joined the city-wide initiative to eliminate smoking on all hospital campuses. Effective August 1, 2007, all smoking of any kind by patients, staff and visitors, will be limited to the two established smoking shelters on medical center grounds.   No open air smoking will be permitted on the property of the Memphis VA Medical Center.

The Memphis VA Medical Center recognizes that smoking is a personal freedom.  However, as a health care institution, we must make decisions concerning the environment where smoking is permitted.

Lost and Found

Lost and Found is located in room F523 near the Hoptel Unit on the 5th floor of the Bed Tower. You may also contact them at 523-8990 (or 1-800-636-8262), ext. 15255.


A nondenominational chapel is located on the second floor of the Administration Building. Protestant Worship Services and Catholic Mass are held on a regular basis. Please contact Chaplain Service at 577-7326 (or 1-800-636-8262, ext. 17326) for additional information or to speak with one of our Chaplains.


Lost and Found
Room F523, 5th Floor, Bed Tower
901-523-8990 Ext. 15255

Chaplain Services
2nd Floor, Administration Building